Looking for a fun and rewarding career helping others with their insurance needs?
Check out the information below to see if we'd be a good fit for your next career move. All positions include bonus opportunities, PTO, weekends & holidays off, career development, team building activities, and hands on training.
Licensed Customer Service Agent
TGH is looking for our next friendly, detail-oriented team member to help keep our customers happy!
We have just ONE spot left on our team for a very special person! Bilingual is +
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Job Role
- Ask each customer for referrals and explain our referral program.
- Share training and education knowledge and expertise with team members.
- Thoroughly understand and follow all underwriting, rating and compliance requirements.
- Maintain knowledge of new products.
- Provide? Exceptional customer service.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
Required Skills
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Follow through and exceed current and prospective client expectations.
- Problem-Solving Capabilities.
- Works well with other employees and is a team player with a positive attitude.
- Property & Casualty insurance license is required.
Licensed Sales Representative
TGH is looking for our next friendly, detail-oriented team member to help keep our customers happy!
We have just ONE spot left on our team for a very special person! Bilingual is +
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.
Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Job Role
- Meet new business production goals and objectives as established.
- Develop insurance? Quotes, makes sales presentations, and closes sales.
- Call prospective customers by operating? Telephones, automatic dialing systems, and other internet technologies.
- Grow sales revenue by utilizing phone, email and potential client lists.
Required Skills
- Follow through and exceed current and prospective client expectations.
- Works well with other employees and is a team player with a positive attitude.
- Be capable of handling customer rejection.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Must be highly self-motivated.
- Problem-Solving Capabilities.
- Property & Casualty insurance license is required.
- Minimum 1 year prior sales experience preferred.
Why work with TGH?
Our mission is to create a business that impacts our community for good. That means that when you pay your insurance premium through our agency a portion of every dollar spent helps clothe, feed, or educate people in our community who need it most. TGH Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most. We are always looking for talented individuals who want to succeed in the insurance industry. If you are coachable with positive mental attitude looking for a rewarding career opportunity, then we encourage you to apply today.
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